Chief Nursing Officer Message

Welcome to our Nursing Department! It is an honor to lead a team of dedicated professionals who deliver compassionate, high‑quality, and value‑based care every day. We take pride in offering care that is both deeply personal and grounded in the highest clinical standards.

Our nurses are committed to continuous learning and professional growth. Through structured education, specialty training, and strong support for research and evidence‑based practice, we ensure that our teams are equipped to provide safe, effective, and innovative care. Quality improvement is part of our daily work, and our nurses actively participate in initiatives that enhance outcomes and elevate the patient experience.

We foster a culture where every voice matters. Through Speak Up initiative, Open Door Policy, Just Culture, and Shared Governance, our nurses are empowered to influence decisions, drive improvements, and shape the future of care. This environment strengthens teamwork, reliability, and accountability.

Above all, we are dedicated to delivering an exceptional patient experience, built on empathy, respect, and partnership with our patients and their families. I am proud of our nursing team and the meaningful impact they make every day.

Bassam Abu Alfaraj, MSN, BSN, RN
Chief Nursing Officer

About Us

Nursing Mission

To deliver person-centered nursing care based on innovations innursing practice, professional development, quality, and research.

Nursing Vision

To be the reference where compassion meets excellence in nursing care to empower healthier communities.

Nursing Principles and Values

The nursing principles and values are I CARE:

  • Integrity: We uphold the highest ethical standards in all our work.
  • Compassion: We act with empathy and remain committed to supporting our patients and staff needs.
  • Agility: We adapt to change and respond in a fast and effective manner.
  • Reliability: We are dependable, accurate, and consistent in our performance.
  • Excellence: We strive to achieve our outcomes in nursing practice, continuing professional development, quality, and research.

Nursing Motto

Accountability. Advocacy. Achievement

Accountability

Nurses are accountable for transforming nursing practice through:

  • Partnership and collaboration
  • Evidence based practice and innovation
  • Equity and ownership of practice
  • Effective communication and leadership support

Advocacy

Nurses advocate for:

  • Patients and families
  • Community
  • Colleagues and councils
  • The nursing profession
  • Self and professional well being

Achievement

Achievement of measurable outcomes and innovation in:

  • Nursing leadership
  • Clinical practice
  • Continuing professional development
  • Quality and safety
  • Research

Nursing Professional Practice Model

A Nursing Professional Practice Model is a framework that guides how nurses deliver care, collaborate with others, and contribute to organizational goals. It defines the core values, principles, and structures that support professional nursing practice, emphasizing transformational leadership, nursing and interprofessional collaboration and shared governance, evidence based practice, research and innovation, person centered care delivery system, professional and practice development, quality and safety outcomes, and meaningful recognition. By clearly articulating the role of nurses in clinical decision making, quality improvement, and leadership, the model promotes accountability, autonomy, and excellence in nursing care, ultimately enhancing patient outcomes and staff satisfaction.

Nursing Strategic Goals 2025-2028

Fakeeh Core: Improve organizational reliability and efficiency by employing a skilled workforce and implementing streamlined processes.

Nursing Strategic Goals:

  1. Employ and retain a skilled nursing workforce.
  2. Invest in nurses to ensure safe and effective continuum of care.
Fakeeh Care

Deliver an exceptional person-centered care and experience through value-based care, advanced medical technologies, and a supportive, healing environment.

Nursing Strategic Goals:

  1. Provide high-quality, safe, effective, patient-centered, and equitable care.
  2. Provide patient-centered care approach.
  3. Promote the use of best evidence-based practices and value-based care.
  4. Achieve and maintain regulatory and accreditation standards.
Value Creation

To optimize resource utilization and operational efficiency, ensuring sustainable financial performance while reinvesting in innovative programs and services that enhance patient outcomes.

Nursing Strategic Goals:

  1. Drive revenue growth.
  2. Support the expansion of services to meet the growing demand for healthcare while maintaining financial stability.
Future Proofing

To anticipate and adapt to evolving healthcare needs by fostering a culture of innovation, embracing digital health solutions, and contributing to Group’s Environmental, Social, and Governance (ESG) commitments.

Nursing Strategic Goals:

  1. Conduct nursing research to drive innovation and improve patient care outcomes.
  2. Foster a learning and innovative culture.
  3. Implement value-based care.
  4. Identify and implement smart technology platforms.
  5. Implement and align with ESG Factors and Findings.

Nursing Shared Governance Model

Nursing Shared Governance (NSG) at Dr. Soliman Fakeeh Hospital – Riyadh (DSFH R) is an organizational framework that empowers nurses at all levels and settings, particularly clinical nurses, to actively participate in decision making related to nursing leadership, clinical practice, professional development, quality, safety, and research.

NSG promotes accountability, advocacy, and achievement, ensuring that decisions affecting nursing practice are made closest to the point of care while aligning with DSFH R’s 3 Year Strategy: Care and Beyond.

NSG is a foundational pillar of nursing excellence, fostering nurse autonomy, engagement, satisfaction, leadership development, succession planning, and improved patient and organizational outcomes.

All shared governance council members serve as Pathway®, Magnet®, and Well Being Ambassadors, supporting DSFH R’s journey toward sustained nursing excellence.

Alignment with DSFH R Strategic Pillars

Nursing Shared Governance aligns with Fakeeh Care Strategic Pillars: Fakeeh Core, Fakeeh Care, Value Creation, and Future Proofing.

  • Nursing Shared Governance Structure
  • Unit Level
  • Unit Based Councils

Role: Translate organizational nursing goals into unit level actions and outcomes.

UBCs are the foundation of shared decision making and focus on:

  • Nurse sensitive indicators
  • Performance improvement
  • Patient and nurse satisfaction
  • Staffing, scheduling, and resource utilization
  • Innovation, workflow design, and professional practice issues

Department Level Councils

1. Nursing Leadership Council (NLC)

Role:

  • Sets the nursing department strategic direction
  • Oversees nursing quality, workforce planning, professional practice, and Pathway® and Magnet® readiness
2. Coordinating Council (CC)

Role:

  • Integrates and coordinates all shared governance councils
  • Evaluates councils’ effectiveness and outcomes
3. Professional Development Council (PDC)

Role:

  • Leads nursing education, competency validation, and professional growth
  • Oversees transition programs, continuing education, certifications, and conferences
4. Clinical Practice & Informatics Council (CPIC)

Role

  • Governs clinical standards, workflows, informatics, Electronic Medical Record (EMR) optimization, and evidence based practice
  • Promotes nurse autonomy and accountability in care delivery

5. Safety, Quality & Research Council (SQRC)

Role:

  • Oversees nurse sensitive indicators, quality, safety, and research
  • Leads research dissemination and outcome measurement
6. Resource Utilization Council (RUC)

Role:

  • Optimizes ethical, evidence based use of clinical and operational resources
  • Supports financial stewardship without compromising care quality
Governance Operations
  • Term of service: 2 years
  • Quorum: 60%
  • Decision making: Consensus or ≥60% vote
  • Meeting frequency: Quarterly and as needed
  • Performance evaluation: Annual reports and stakeholder feedback
  • Bylaws review: Every 2 years
Schematic Concept:

“Transformation in the City, Transformation in the Hospital”

  • The bridge represents Nursing Shared Governance
  • The pillars represent the councils
  • The destination represents future nursing excellence at DSFH R
  • The Coordinating Council ensures alignment, flow, and integration

Nursing Practice and Research

At DSFH-R, nursing practice is defined by excellence, innovation, and an unwavering commitment to person‑centered care. Our nurses deliver care that is grounded in the latest evidence, supported by advanced technology, and enriched by compassion and clinical expertise. We continuously integrate smart systems and digital tools to enhance safety, efficiency, and the overall patient experience.

Research and inquiry are central to our professional identity. Our nurses actively participate in clinical research, quality improvement initiatives, and evidence‑based practice projects that shape the future of care. Through journal clubs, professional development programs, and interprofessional collaboration, we foster a culture where curiosity thrives, and new knowledge is rapidly translated into practice.

Innovation is woven into everything we do. Our nurses play a key role in designing and optimizing our electronic health record, ensuring that digital workflows truly support clinical needs and improve communication. We also leverage advanced technologies such as the pneumatic tube system for rapid specimen and medication transport, automated medication cabinets for safe and efficient medication management, and a comprehensive infant protection system to safeguard our youngest patients. These tools strengthen safety, streamline workflows, and allow nurses to spend more time at the bedside.

Together, our commitment to research, evidence, technology, and innovation empowers our nursing teams to lead change, elevate outcomes, and deliver care that is both scientifically advanced and deeply human.

Nursing Continuing Professional Development

Our Nursing Continuing Professional Development (NCPD) programs empower nurses with the knowledge, skills, and practices needed to deliver exceptional and evidence‑based care.

Our Nursing Professional and Practice Development Center is accredited with distinction by the American Nurses Credentialing Center (ANCC), the first in Saudi Arabia to earn this honor with distinction, reflecting our commitment to excellence, integrity, and innovation in nursing education.

Our Nursing Professional and Practice Development Center received the 2026 ANCC Premier Award reflecting high quality nursing continuing professional development.

We provide diverse, high‑quality learning experiences, including structured courses, simulation, competency‑based training, and interprofessional workshops. All activities are evidence‑based, bias‑free, and aligned with national and international standards.

Nursing Career Ladder

Our Nursing Career Ladder offers clear pathways for advancement based on clinical expertise, professional achievements, and leadership contributions. This framework supports nurses from novice to expert, recognizing excellence and promoting continuous growth.

We also invest in leadership development through mentorship, succession planning, and leadership workshops, building a strong pipeline of future nurse leaders.

Professional Growth

Through accredited education, career progression pathways, and leadership development, we cultivate a culture of lifelong learning and professional excellence. Our nurses are prepared not only to meet today’s challenges but to lead the future of nursing practice in Saudi Arabia and the region.

Nursing Transition to Practice Program

We are committed to supporting every nurse’s success from the moment they join our hospital and throughout their professional journey. Our comprehensive Transition to Practice Program is designed for nurses at all levels and across all care settings, ensuring a smooth, confident, and well‑supported integration into clinical practice.

Onboarding and Orientation Program

Our program includes a structured onboarding and orientation pathway that introduces nurses to our culture, standards of care, patient safety expectations, and clinical systems.

Preceptorship Program

This is followed by a robust preceptorship program, where experienced nurses provide hands‑on guidance, coaching, and real‑time feedback to build clinical competence and confidence.

Mentorship Program

To further strengthen professional growth, we offer a mentorship program that pairs nurses with seasoned nurses and leaders who support career development, critical thinking, and long‑term professional success. These relationships foster resilience, leadership readiness, and a strong sense of belonging within our nursing community.

Nursing Continuing Professional Development Program

Our Transition to Practice framework is fully integrated with our Nursing Continuing Professional Development Program. Through high‑quality educational activities, simulation‑based learning, and evidence‑based content, we ensure that nurses continue to grow, advance, and excel throughout their careers.

Together, these programs create a supportive empowering environment where nurses can thrive, advance their practice, and deliver exceptional care to the patients and families we serve.

Nursing Quality Improvement

Nursing quality at Dr. Soliman Fakeeh Hospital Riyadh is anchored in excellence, accountability, and continuous improvement. Our nurses drive safe, reliable, and high‑quality care through active involvement in quality initiatives, data‑driven decisions, and a culture of integrity and agility.

We benchmark our performance against national and international standards, including the United States National Database of Nursing Quality Indicators, enabling us to compare outcomes with leading organizations and identify opportunities to elevate patient care. Nurses review these indicators closely and implement targeted improvements that enhance clinical outcomes and patient experience.

Documentation audits ensure our electronic health records remain accurate, complete, and compliant with regulatory and professional standards, supporting safe communication and continuity of care.

Quality and safety are strengthened through regular environmental, safety, and quality rounds, where nurses identify risks, monitor compliance, and address issues in real time.

Just Culture

We uphold a strong Just Culture that encourages speaking up, transparent reporting, and learning without blame. This fosters trust, shared accountability, and a high‑reliability environment where nurses are empowered to advocate for patient safety at every step.

Accreditations

Our commitment to excellence is reflected in our alignment with leading accreditation bodies, including Joint Commission International (JCI), Saudi Central Board for Accreditation of Healthcare Institutions (CBAHI), Saudi Patient Safety Center (SPSC), American Nurses’ Credentialing Center (ANCC), the Baby‑Friendly Hospital Initiative (BFHI), and Healthcare Information and Management Systems Society (HIMSS) standards for digital maturity. These frameworks guide our continuous improvement efforts and ensure that our nursing practice meets the highest global benchmarks.

Through rigorous quality improvement, strong safety culture, and adherence to national and international standards, our nurses lead the way in delivering care that is safe, evidence‑based, and consistently centered on the needs of our patients and families.

Meaningful Recognition

The DAISY Award for Extraordinary Nurses

Dr. Soliman Fakeeh Hospital Riyadh is proud to partner with The DAISY Foundation to honor the extraordinary compassion, skill, and dedication of our nurses through the internationally recognized DAISY Award for Extraordinary Nurses. This partnership reflects our deep commitment to celebrating the meaningful difference nurses make in the lives of patients and families every day.

The DAISY Award for Extraordinary Nurses allows patients, families, and colleagues to recognize nurses who go above and beyond in delivering exceptional, compassionate, and person‑centered care. Each nomination tells a powerful story of clinical excellence, human connection, and the healing impact of nursing.

By joining the global DAISY community, our hospital reinforces its belief that gratitude and recognition are essential to a healthy, thriving nursing culture. Honoring our nurses through the DAISY Award for Extraordinary Nurses strengthens pride, inspires excellence, and highlights the profound contributions of nursing to the patient experience.

The DAISY Award for Extraordinary Nurses Wall of Honor 2024
  • Ms. Solonie Infronon, Staff Nurse, PACU
  • Ms. Hadeel Rataan, Charge Nurse, Pediatrics Unit
The DAISY Award for Extraordinary Nurse Leader 2024
  • Mr. Johnny Laham, Chief Nursing Officer
DAISY Team 2024
  • Nursing Professional and Practice Development Center
The DAISY Award for Extraordinary Nurses Wall of Honor 2025
  • Ms. Reham Said, Staff Nurse, ICU
  • Ms. Eman Mohammed, Staff Nurse, OPD
  • Ms. Samar Ouf, Staff Nurse, MHU
  • Mr. Bilal Rmieh, Staff Nurse, OPD
The DAISY Award for Extraordinary Nurses Wall of Honor 2026
  • Ms. Jimelyn Caspe, Staff Nurse, MSU
  • Mr. Ahmed Mohamed Saeed, Staff Nurse, MHU
  • Ms. Salma Alsir Hamad, Staff Nurse, OBGYN Ward
The DAISY Award for Extraordinary Nurse Leaders 2026
  • Mr. Bassam Abu Alfaraj, Chief Nursing Officer
  • Mr. Joan Jacintos, Nurse Manager, OPD
The DAISY Award for Extraordinary Nursing Educators 2026
  • Ms. Suzette Santos, Nursing Educator, Nursing Professional and Practice Development Center