Dr. Soliman Fakeeh Hospital - Riyadh Receives Best Measurement in Customer Experience Award
Dr. Soliman Fakeeh Hospital - Riyadh has been recognized with the prestigious "Best Measurement in Customer Experience" Award, presented by the CX Saudi Association. This accolade highlights the hospital’s dedication to delivering exceptional healthcare services while maintaining a patient-centered approach that enhances the overall customer experience.
The award ceremony was graced by the presence of the hospital’s CEO, Dr. Thamer Nouh, who expressed his pride in this achievement, which reflects the collective efforts of the entire team to ensure excellence in all aspects of patient care. Also in attendance was the Marketing Director, Mr. Ashraf Al-Khateeb, who emphasized the vital role of strategic communication in showcasing the hospital’s accomplishments and strengthening its reputation within the community.
This recognition is a testament to the outstanding leadership and dedication of the Patient Experience Director, Mr. Mohammad Ebdah, whose innovative initiatives and unwavering commitment have been pivotal in advancing the hospital’s approach to patient care. Under his guidance, the hospital has implemented numerous programs and processes aimed at elevating the quality of healthcare services and optimizing the patient journey.
This achievement reaffirms the hospital’s commitment to its vision of becoming a leader in the healthcare sector by delivering high-quality medical care while fostering a supportive and enriching environment for patients. It also serves as a motivation for continuous improvement, ensuring that every patient receives not only exceptional medical treatment but also an outstanding and holistic experience.